El Hospital General de Viena (AKH Wien) es el principal hospital universitario de Austria y la principal base clínica de la Universidad Médica de Viena. Fundado en 1784, el hospital está especializado en el diagnóstico y tratamiento de enfermedades complejas que requieren un enfoque multidisciplinario, diagnóstico avanzado y experiencia médica de nivel universitario. Sus principales áreas de especialización incluyen oncología, medicina de trasplantes, cirugía cardíaca, neurología, neurocirugía, enfermedades raras, cuidados intensivos, pediatría y segundas opiniones médicas. Como uno de los mayores centros médicos académicos de Europa, AKH combina la atención clínica con la investigación y la formación médica, y ha sido incluido en el ranking Newsweek World's Best Hospitals.
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El apoyo en general y la información que me dieron.","en":"Thanks to Bookimed I found the right clinic for fixing my health issue. The overall support and the informations given to me."},"summary":{"positive":{"es":"lo esencial es el deseo de ayudar a las personas que quieren recuperar su salud en la medida de lo posible, la inteligencia emocional y un nivel necesario de empatía y pericia que me demostraron todos los de la clínica.","en":"the core of it is the desire to help people who want to regain their health as much as possible back, the emotional intelligence and a necessary level of empathy and expertise which everyone from the clinic showed me."}}},{"id":17035,"user":{"id":694519,"name":"Margaret E Estes","country_code":"FR","country_name":{"es":"Francia","en":"France"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":0},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"es":"Estoy muy agradecida por la ayuda para reservar una cita médica después de sufrir una caída durante mi viaje. Este sitio web me ayudó muchísimo a concertar una cita con un médico estupendo. Además, era asequible.","en":"I’m so thankful for the help to book a medical appointment after I took a fall on my trip. This website was truly amazing to get me set up to see a great doctor! It was affordable too."},"order":{"diagnostic":{"name":{"es":"Consulta con un ortopedista (traumatólogo)","en":"Consultation with an orthopedist (traumatologist)"}}},"clinic_info":{"id":46,"name":"Clínica privada Wiener (Wiener Privatklinik)","alias":"wiener-privat-klinik","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-10-05T15:51:41.568+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"es":"Estoy muy agradecida por la ayuda para reservar una cita médica después de sufrir una caída durante mi viaje. Este sitio web me ayudó muchísimo a concertar una cita con un médico estupendo. Además, era asequible.","en":"I’m so thankful for the help to book a medical appointment after I took a fall on my trip. This website was truly amazing to get me set up to see a great doctor! It was affordable too."}},"summary":{"positive":{"es":"¡Este sitio web fue realmente increíble para ayudarme a ver a un gran médico!","en":"This website was truly amazing to get me set up to see a great doctor!"}}},{"id":6672,"user":{"id":170558,"name":"Monica ","country_code":"RO","country_name":{"es":"Rumania","en":"Romania"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"es":"Todo estuvo bien, recibí la mejor atención. Volveré en 5 semanas para otro chequeo. Gracias.","en":"Everything was good, I received the best care. I will come back in 5 weeks for another check-up. Thank you."},"order":{"diagnostic":{"name":{"es":"Consulta con un ortopedista","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":46,"name":"Clínica privada Wiener (Wiener Privatklinik)","alias":"wiener-privat-klinik","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2020-02-10T07:32:51.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"es":"¡Sí, todo fue perfecto!","en":"Yes, everything was perfect!"},"summary":{"positive":{"es":"Volveré en 5 semanas para otro chequeo. Gracias.","en":"I will come back in 5 weeks for another check-up. Thank you."}}},{"id":6236,"user":{"id":156797,"name":"Monica ","country_code":"RO","country_name":{"es":"Rumania","en":"Romania"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"doctor","value":4},{"name":"manager","value":1},{"name":"personal","value":3},{"name":"translation","value":2},{"name":"relative_price","value":1}],"text":{"es":"El equipo médico estaba bien.","en":"The medical team was ok"},"order":{"illness":{"name":{"es":"Osteoartritis","en":"Osteoarthritis"}}},"clinic_info":{"id":46,"name":"Clínica privada Wiener (Wiener Privatklinik)","alias":"wiener-privat-klinik","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-12-27T09:18:49.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":19140,"user":{"id":778821,"name":"Эдуард ","country_code":"ES","country_name":{"es":"España","en":"Spain"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":3},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":1},{"name":"nps","value":2},{"name":"manager","value":0}],"text":{"es":"Básicamente, ya he enviado todo por WhatsApp.","en":"Basically, I've already texted everything on WhatsApp."},"order":{"operation":{"id":104,"name":{"es":"Cirugía de reparación del manguito rotador","en":"Rotator cuff repair surgery"}}},"clinic_info":{"id":52,"name":"Döbling Private Clinic","alias":"doebling-privat-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-03-15T13:25:55.321+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"es":"Básicamente, ya he enviado todo por WhatsApp.","en":"Basically, I've already texted everything on WhatsApp."}}},{"id":7223,"user":{"id":219615,"name":"Дмитрий ","country_code":"UA","country_name":{"es":"Ucrania","en":"Ukraine"}},"ratings":[{"name":"main","value":1},{"name":"comfort","value":2},{"name":"coordination","value":1},{"name":"doctor","value":1},{"name":"manager","value":5},{"name":"personal","value":2},{"name":"translation","value":1},{"name":"relative_price","value":1}],"text":{"es":"tengo 32 años Coxartrosis izquierda. Estaba buscando opciones para la artroplastia de superficie. Contacté con bookimed y me ofrecieron una clínica en Austria. La operación se estimó en unos 30-32 mil euros, pero como la técnica es innovadora (prótesis de superficie cerámica para pacientes jóvenes), acepté. Antes de eso, discutí varias veces de qué tipo de operación estamos hablando con la persona de contacto de bookimed Roman. Roman, por supuesto, aclaró esta información con el médico y recibió una respuesta positiva. Después de eso, organizó una consulta en línea para nosotros, donde el médico confirmó la presencia de esta prótesis. Al llegar a Austria, Roman me recibió. Una persona muy agradable y cariñosa, le estoy muy agradecido por su ayuda y una cálida bienvenida. Al día siguiente de llegar por la mañana, llegué a la clínica. Pasé todas las pruebas necesarias y me trajeron 2 contratos para firmar, 1 del anestesiólogo, el segundo para prótesis. Me fijé que el contrato era de Reemplazo de Cadera (reemplazo de TBS), pero iba a realizarme el procedimiento de Resurfacing de Cadera (prótesis de Superficie) y tenía dudas. Dos enfermeras me obligaron a firmar un contrato, pero sin comunicarme con el médico, me negué. Después de que llegó el Dr. Stefan Malkowitz, comencé una conversación con él sobre el procedimiento, y resultó que el médico me engañó y quería hacerme una artroplastia total convencional. Trató hábilmente de manipular las debilidades del paciente (se recuperará rápidamente, nada le hará daño, etc., etc.) de todas las formas posibles, evitando una respuesta directa sobre la prótesis. Como resultado, resultó que él no hace tal procedimiento (rejuvenecimiento de cadera) y comenzó a moverse, que no me entendió. De hecho, se le dio toda la información sobre el procedimiento que quería hacer, el médico aparentemente pensó que lo haría de todos modos. De hecho, estuve 2 días de los cuales pasé 11 horas en la carretera. Un montón de nervios de estrés y dolor en las piernas. Aprendí algunas lecciones de aquí: 1. Lea los contratos que se le envían para que los firme. 2. Discutir todos los detalles varias veces antes del viaje. 3. En Europa, la gente es engañada como en todas partes.","en":"I'm 32 years. Left-sided coxarthrosis. I was looking for options for superficial endoprosthetics. I turned to bookimed and I was offered a clinic in Austria. The operation was estimated at about 30-32 thousand euros, but since the technique is innovative (ceramic surface prosthesis for young patients), I agreed. Before that, I several times discussed what kind of operation we are talking about with the contact person from bookimed (Roman) and the doctor. Upon arrival in Austria, Roman met me. A very pleasant and caring person, I am very grateful to him for his help and a warm welcome. The next day after arriving in the morning, I ended up in the clinic. I went through all the necessary tests, and they brought me 2 contracts for signing, 1 from an anesthesiologist, the second for prosthetics. I noticed that the contract for Hip Replacement (replacement of the hip joint), and I was going to the Hip Resurfacing procedure and I had doubts. Two nurses forced me to sign a contract, but without communicating with the doctor, I refused. After Dr. Stefan Malkowitz came, I started a conversation with him about the procedure, as it turned out the doctor deceived me and wanted to do a regular total arthroplasty. He skillfully tried to manipulate on the patient's weaknesses (you will quickly recover, you will not have any pain, etc.) in every possible way, avoiding a direct answer about the prosthesis. As a result, it turned out that he did not do such a procedure (Hip Resurfacing) and began to move out, that he did not understand me. In fact, he was given all the information about the procedure that I wanted to do, the doctor apparently thought he could do it. In fact, I spent 2 days of which 11 hours spent on the road. A bunch of stress and pain nerves in the leg. From here I learned several lessons: 1. Read the contracts that are slipped to you for signature. 2. Discuss all the details several times before the trip. 3. 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