El Instituto Médico e Diagnóstico, ubicado en las instalaciones del Hospital São Rafael, entrega los informes de cistoscopia en un plazo de hasta 24 horas. El departamento de urología realiza el examen por vía endoscópica. Los resultados se incorporan a una historia clínica digital compartida a la que puede acceder el urólogo tratante. El hospital está acreditado por la Joint Commission International (JCI).
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Los protocolos de seguridad mantienen baja la tasa de infecciones, en un 0,33 %. Los especialistas prefieren técnicas laparoscópicas y endoscópicas para ofrecer una atención mínimamente invasiva. El instituto de diagnóstico del hospital entrega la mayoría de los resultados de las pruebas en un plazo de 24 horas. Para la atención posoperatoria, el hospital ofrece oxigenoterapia hiperbárica. Este servicio cuenta con cinco cámaras individuales transparentes. Un equipo especializado ofrece orientación personalizada a los pacientes internacionales.
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