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La cita que tenía prevista en otra clínica se canceló porque el médico canceló todas las citas el día de la operación, así que la coordinadora de Bookimed (Natalia) se puso en contacto con el hospital Lokman Hekim y accedieron a atenderme ese mismo día para hacerme análisis de sangre y operarme al día siguiente. Estoy muy agradecido al Dr. Hasan, a las enfermeras, al Sr. Ismael, a Olga y a todos los que formaron parte de mi estancia en el hospital. Sin duda, recomiendo este hospital para recibir tratamiento.","en":"Everyone starting with the coordinators, doctor, nurses were really nice and helpful, the staff care about their patients. The appointment i was supposed to have in another clinic was canceled because the doctor canceled all appointments on the surgery day, so the coordinator from bookimed (Natalia) reached out to Lokman Hekim hospital and they agreed to take me in the same day for blood tests and surgery next day, I am really thankful to dr. 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La cita que tenía prevista en otra clínica se canceló porque el médico canceló todas las citas el día de la operación, así que la coordinadora de Bookimed (Natalia) se puso en contacto con el hospital Lokman Hekim y accedieron a atenderme ese mismo día para hacerme análisis de sangre y operarme al día siguiente. Estoy muy agradecido al Dr. Hasan, a las enfermeras, al Sr. Ismael, a Olga y a todos los que formaron parte de mi estancia en el hospital.","en":"Everyone starting with the coordinators, doctor, nurses were really nice and helpful, the staff care about their patients. The appointment i was supposed to have in another clinic was canceled because the doctor canceled all appointments on the surgery day, so the coordinator from bookimed (Natalia) reached out to Lokman Hekim hospital and they agreed to take me in the same day for blood tests and surgery next day, I am really thankful to dr. 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Durante la consulta, explicó sinceramente los plazos de cicatrización, describió claramente todas las etapas del procedimiento y los riesgos, lo que me ayudó a sentirme más seguro. Después de la operación, la clínica no me dejó solo. Ellos mismos llamaron para preguntar sobre mi estado y proporcionaron instrucciones de cuidado muy claras. Ninguna sorpresa. Es agradable que no hubo gastos adicionales más allá de la cantidad que pagué a la clínica. Fue la decisión correcta.","en":"The aspect that concerned me the most was the recovery process itself, but the doctor immediately alleviated my fears. During the consultation, he honestly discussed the healing timelines and clearly explained all the stages of the procedure and its risks, which helped me feel more confident. After the surgery, the clinic did not leave me on my own. They actively called to check on my well-being and provided very clear care instructions. No surprises. It was pleasant to see that there were no additional costs beyond what I had paid to the clinic. It was the right choice."},"order":{"operation":{"id":824,"name":{"es":"Circuncisión","en":"Circumcision"}},"illness":{"name":{"es":"Fimosis","en":"Phimosis"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-07-23T08:19:26.884+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}]},{"id":27039,"user":{"id":1083753,"name":"Dmitrii ","country_code":"LV","country_name":{"es":"Letonia","en":"Latvia"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":9}],"text":{"es":"Чувствую себя значительно лучше, чем ожидал на этом этапе. Ключевым фактором при выборе стал подход хирурга. Он не только лично провел процедуру, но и предварительно очень детально и четко объяснил весь процесс заживления, что сразу сняло многие вопросы и придало уверенности в решении. Сама процедура была выполнена лазером. Клиника организована хорошо. После операции я получил очень понятные и подробные инструкции по дальнейшему уходу, что помогает в восстановлении. Важный практический момент, который хочу отметить, — полное отсутствие каких-либо дополнительных или скрытых расходов. 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The coordinator who prepared the documents for discharge forgot to give me a prescription from a doctor. Accordingly, without a prescription, I could not present medicines. I reported my problem to him via WhatsApp, to which I did not receive any help or even a response from him. A week has passed since the operation and I feel fine and without medication, I hope everything stays that way. Everything was good, except for the mistake of the staff who coordinates foreign patients. Thank you. Bookimed service was satisfied. 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