Clínica de medicina estética Oracle Cheongdam es un centro médico privado de especialidad única en Seúl, Corea del Sur, especializado en medicina estética y cosmetología. La clínica atiende tanto a adultos como a niños y brinda atención a unos 25 000 pacientes al año. La mayoría de los pacientes provienen de América Latina, Asia, así como de EE. UU., Canadá y Australia.
\n","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":5546,"alias":"oracle-clinic-cheongdam","name":"Clínica de medicina estética Oracle Cheongdam","short_description":"Clínica de medicina estética Oracle Cheongdam es un centro médico privado de especialidad única en Seúl, Corea del Sur, especializado en medicina estética y cosmetología. La clínica atiende tanto a adultos como a niños y brinda atención a unos 25 000 pacientes al año. La mayoría de los pacientes provienen de América Latina, Asia, así como de EE. UU., Canadá y Australia.
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La Dra. Yeom Jihye es médica especializada en dermatología, procedimientos láser y estéticos y medicina de la obesidad. Es miembro titular de la Sociedad Coreana de Cirugía Plástica Estética y Medicina Láser; de la Sociedad Coreana de Obesidad y Medicina Estética; de la Sociedad Coreana de Cirugía Estética; y de la Sociedad Coreana de Dermatología, Obesidad y Cirugía Plástica. Es miembro vitalicio de la Sociedad Coreana de Dermatología Láser y Restauración Capilar y miembro de la Academia Est","specialities":[{"id":"gnp.001","name":"Médico general","illness_kind_id":32},{"id":"aes.001","name":"Médico estético","illness_kind_id":39}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":14000}},"clinic":{"id":6838,"alias":"forena-clinic","name":"Clínica Forena","short_description":"
Forena Clinic es un centro médico privado de especialidad única en Seúl, Corea del Sur, que se especializa en medicina estética y cosmetología. Atiende únicamente a adultos. Cada año, 20 000 pacientes eligen Forena Clinic, y la mayoría proviene de Europa y la Mancomunidad de Naciones, Asia, Estados Unidos, Canadá y Australia.
\n","images":[{"base_url":"clinic/68c6bde764028","title":"Recepción moderna en Forena Clinic con diseño interior elegante"},{"base_url":"clinic/68c6bc8a85e7e","title":"Sala de examen médico moderna con silla ajustable en Forena Clinic"},{"base_url":"clinic/68c6bc7f5722c","title":"Sala de consultas en Forena Clinic con mobiliario moderno y equipo médico"},{"base_url":"clinic/68c6bcaa657f6","title":"Sala de tratamiento moderna en Forena Clinic con silla médica y camas"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Corea del Sur","id":36,"alias":"republic-of-korea","iso_code":"KR"},"city":{"name":"Seúl","id":328,"alias":"seoul"},"address":"140 Yanghwa-ro, Mapo-gu, Seoul, South Korea"},"rating":{"rating":5,"google":4.9,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":5,"year_foundation":2023},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/68d1545f7ef34.jpeg","name":"Asociación Coreana de Dermatología Láser y Tricología","country_code":"KR"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/68d155fe4d8d4.jpeg","name":"Academia Americana de Dermatología","country_code":"US"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/68d1520bbc3d4.jpeg","name":"Sociedad Coreana de Cirugía Plástica Estética","country_code":"KR"}]}},{"doctor":{"id":8227,"alias":"ro-young-woo","name":"Ro Youngwoo","photo":"doctor/66a47146392e0","first_year_working":2004,"created_at":"2024-07-27T04:02:13.276+00:00","short_description":"El médico es un dermatólogo certificado con amplia experiencia en dermatología clínica y estética. Con una sólida trayectoria profesional, el médico se desempeñó como Director de la sucursal de Oracle Dermatology en Apgujeong y actualmente ocupa el cargo de Director en la sucursal de Oracle Dermatology en Cheongdam.
El médico mantiene membresías activas en varias organizaciones médicas prestigiosas, incluyendo la Academia Coreana de Dermatología, la Sociedad Coreana de Cirujanos Dermato","specialities":[{"id":"drm.001","name":"Dermatólogo","illness_kind_id":39}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":5546,"alias":"oracle-clinic-cheongdam","name":"Clínica de medicina estética Oracle Cheongdam","short_description":"
Clínica de medicina estética Oracle Cheongdam es un centro médico privado de especialidad única en Seúl, Corea del Sur, especializado en medicina estética y cosmetología. La clínica atiende tanto a adultos como a niños y brinda atención a unos 25 000 pacientes al año. La mayoría de los pacientes provienen de América Latina, Asia, así como de EE. UU., Canadá y Australia.
\n","images":[{"base_url":"clinic/669e082592329","title":"Vista exterior de Oracle Clinic Cheongdam, centro médico moderno en Seúl"},{"base_url":"clinic/669e0839c4760","title":"Área de recepción en Oracle Clinic Cheongdam, Seúl, centro moderno de dermatología y cirugía plástica"},{"base_url":"clinic/669e084ae30c3","title":"Recepción y sala de espera en Oracle Clinic Cheongdam, interior moderno en Seúl"},{"base_url":"clinic/669e08645504e","title":"Baño moderno con lavabos y taquillas en Oracle Clinic Cheongdam, Seúl"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Corea del Sur","id":36,"alias":"republic-of-korea","iso_code":"KR"},"city":{"name":"Seúl","id":328,"alias":"seoul"},"address":"Republic of Korea, Seoul, "},"rating":{"rating":0,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":6,"year_foundation":2004},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/68d1545f7ef34.jpeg","name":"Asociación Coreana de Dermatología Láser y Tricología","country_code":"KR"}]}},{"doctor":{"id":8230,"alias":"jang-hansol","name":"Jang Hansol","photo":"doctor/66a4a5afb6447","first_year_working":2018,"created_at":"2024-07-27T07:45:50.623+00:00","short_description":"El médico es graduado del Colegio de Medicina de la Universidad Soonchunhyang y actualmente ejerce en la sucursal de Cheongdam de la Clínica de Dermatología Oracle. Con un enfoque especializado en medicina estética, el médico ha completado el curso avanzado de maestría TTT de la Academia Médica Solta Thermage FLX.
Reconocido por su experiencia profesional, el médico se desempeñó como Médico Estético Oficial para la Cumbre de CEOs de APEC Corea 2025 y actuó como orador principal en el ev","specialities":[{"id":"drm.001","name":"Dermatólogo","illness_kind_id":39}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":5546,"alias":"oracle-clinic-cheongdam","name":"Clínica de medicina estética Oracle Cheongdam","short_description":"
Clínica de medicina estética Oracle Cheongdam es un centro médico privado de especialidad única en Seúl, Corea del Sur, especializado en medicina estética y cosmetología. La clínica atiende tanto a adultos como a niños y brinda atención a unos 25 000 pacientes al año. La mayoría de los pacientes provienen de América Latina, Asia, así como de EE. UU., Canadá y Australia.
\n","images":[{"base_url":"clinic/669e082592329","title":"Vista exterior de Oracle Clinic Cheongdam, centro médico moderno en Seúl"},{"base_url":"clinic/669e0839c4760","title":"Área de recepción en Oracle Clinic Cheongdam, Seúl, centro moderno de dermatología y cirugía plástica"},{"base_url":"clinic/669e084ae30c3","title":"Recepción y sala de espera en Oracle Clinic Cheongdam, interior moderno en Seúl"},{"base_url":"clinic/669e08645504e","title":"Baño moderno con lavabos y taquillas en Oracle Clinic Cheongdam, Seúl"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Corea del Sur","id":36,"alias":"republic-of-korea","iso_code":"KR"},"city":{"name":"Seúl","id":328,"alias":"seoul"},"address":"Republic of Korea, Seoul, "},"rating":{"rating":0,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":6,"year_foundation":2004},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/68d1545f7ef34.jpeg","name":"Asociación Coreana de Dermatología Láser y Tricología","country_code":"KR"}]}},{"doctor":{"id":12973,"alias":"park-ki-bum","name":"Park Ki-bum","photo":"doctor/6a41eebb1d1b5","first_year_working":0,"created_at":"2026-06-29T04:04:06.858+00:00","short_description":"Park Ki-bum es un especialista de la clínica y se desempeña como Director Principal (Chief Director) en GU Clinic en Gangnam. Su práctica combina la atención basada en medicina regenerativa con dermatología estética y lifting no quirúrgico. Los pacientes se benefician de una planificación detallada y específica para cada dispositivo, como el láser Excel V para el enrojecimiento vascular y el lifting con hilos Aptos diseñado en torno al soporte interno, no solo al estiramiento de la piel.","specialities":[{"id":"aes.001","name":"Médico estético","illness_kind_id":39}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":8209,"alias":"personal-beauty-gu-clinic-gu-clinic-jiyukeulrinig-ai","name":"Personal Beauty GU Clinic (GU Clinic / 지유클리닉)","short_description":"Personal Beauty GU Clinic es un centro de estética y antienvejecimiento en Gangnam, Seúl. Se especializa en medicina regenerativa, inyectables faciales y lifting no quirúrgico. El fundador es el Dr. Park Kibum, Máster en Medicina por la Universidad de Yonsei. El equipo realiza hilos tensores, tratamientos con toxina botulínica e inyecciones de relleno.
En 2025, el Ministerio de Salud de Corea del Sur la nombró Institución Médica Regenerativa Avanzada. Solo 20 instalaciones en todo el país tenían esta calificación en ese momento. La clínica gestiona su propia marca antienvejecimiento, CELLORA, para terapias celulares personalizadas. Su instituto de investigación se asocia con Medipost para tecnología avanzada de células madre.
","images":[{"base_url":"clinic/6a41ee7ddc627","title":"Pasillo moderno y sala de espera en Personal Beauty GU Clinic, Seúl"},{"base_url":"clinic/6a41ee83ed7b1","title":"Área de espera moderna en Personal Beauty GU Clinic con asientos cómodos y cafetera"},{"base_url":"clinic/6a41ee854c4bf","title":"Salas de consulta con paredes de vidrio en Personal Beauty GU Clinic, Seúl"},{"base_url":"clinic/6a41ee86e10d1","title":"Sala de consulta privada en Personal Beauty GU Clinic, Seúl con iluminación moderna"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Corea del Sur","id":36,"alias":"republic-of-korea","iso_code":"KR"},"city":{"name":"Seúl","id":328,"alias":"seoul"},"address":"South Korea, Seoul, Seocho District, Seocho-dong, Seocho-daero 77-gil, 54 W타워 3층, 4층, 11층"},"rating":{"rating":4.9,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":2},"accreditations":[]}}],"meta":{"total_count":4,"total_pages":1}},"reviews":{"reviews":[{"id":24524,"user":{"id":642344,"name":"Keani ","country_code":"US","country_name":{"es":"Estados Unidos","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"es":"¡Tuve una experiencia increíble con el Dr. Park y todo el equipo! De principio a fin, todos —especialmente Joanne— fueron increíblemente serviciales y atentos, lo que me hizo sentir segura y bien cuidada.\n\nEl Dr. Park hizo un trabajo increíble en mi aumento de pecho. Sorprendentemente, tras solo un día de recuperación, pude pasear por Seúl, usar el transporte público y visitar todos los lugares de interés que quería ver. Aunque en ocasiones sentí una ligera molestia, nunca experimenté un dolor significativo más allá de las primeras horas tras despertar de la anestesia. Creo sinceramente que esto dice mucho de la precisión del Dr. Park, ¡y quizá también un poco de mi propia rápida recuperación!\n\nLa clínica va más allá por sus pacientes. Recibí terapia intravenosa, terapia de luz roja y oxigenoterapia hiperbárica, lo que me hizo sentir muy bien atendida durante toda la recuperación. El Dr. Park y el equipo se preocuparon constantemente por mí, lo cual es una señal muy positiva, tan diferente de muchas experiencias en EE. UU., donde los médicos a menudo se centran únicamente en la cirugía en sí.\n\nNo podría estar más contenta con mi decisión de venir aquí, y mi vuelo de vuelta a Hawái fue tranquilo y sin estrés. Recomiendo encarecidamente al Dr. Park a cualquiera que busque una atención atenta y profesional y unos resultados excelentes.","en":"I had an amazing experience with Dr. Park and the entire team! From start to finish, everyone—especially Joanne—was incredibly accommodating and attentive, which made me feel safe and well cared for.\n\nDr. Park did an incredible job on my breast augmentation. Remarkably, after just one day of recovery, I was able to walk around Seoul, use public transport, and see all the sights I wanted to visit. Although it was slightly uncomfortable at times, I never experienced significant pain beyond the first few hours after waking from anesthesia. I truly believe this speaks to Dr. Park’s precision—and maybe a little to my own fast healing!\n\nThe clinic goes above and beyond for their patients. I received IV therapy, red light therapy, and hyperbaric oxygen therapy, all of which made me feel well supported throughout recovery. Dr. Park and the team checked in consistently, which is such a green flag—so different from many experiences in the U.S., where doctors often focus solely on the surgery itself.\n\nI couldn’t be happier with my decision to come here, and my flight back to Hawaii was smooth and stress-free. I highly recommend Dr. Park for anyone seeking attentive, professional care and excellent results."},"order":{},"clinic_info":{"id":5006,"name":"SAERO Plastic Surgery","alias":"saero-plastic-surgery","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-04-01T20:23:00.735+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"es":"No podría estar más contenta con mi decisión de venir aquí, y mi vuelo de vuelta a Hawai fue tranquilo y sin estrés.","en":"I couldn’t be happier with my decision to come here, and my flight back to Hawaii was smooth and stress-free."}}},{"id":26104,"user":{"id":1063901,"name":"Dominik Pawlowicz ","country_code":"PL","country_name":{"es":"Polonia","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"es":"Agradecí mucho el tiempo que me dedicó mi médico durante la consulta sobre mis arrugas de la frente y entre las cejas. Fue muy minucioso, me explicó exactamente dónde y por qué iba a realizar las inyecciones, y fue muy sincero sobre cuáles serían los resultados realistas tras mostrarme fotos de pacientes anteriores. Eso me dio mucha confianza. Ahora, en esta primera fase de la recuperación, me siento mejor de lo que esperaba. Ha sido un buen proceso. El precio final fue exactamente el que me habían presupuestado, sin gastos adicionales. Mi única observación es que hubo poco contacto por parte de la clínica tras mi cita, pero, en general, el servicio fue sólido.","en":"I really appreciated the time my doctor took during the consultation for my forehead and frown lines. He was so thorough, explaining exactly where and why he would inject, and was very honest about what realistic results would look like after showing me photos of previous patients. That gave me a lot of confidence. Now in my early recovery, I'm feeling better than expected. It was a good process. The final price was exactly what I was quoted, with no additional expenses. My only note is that there was little contact from the clinic after my appointment, but overall the service was solid."},"order":{"operation":{"id":422,"name":{"es":"Inyecciones de bótox","en":"Botox injections"}}},"clinic_info":{"id":6838,"name":"Clínica Forena","alias":"forena-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-07-04T07:12:44.596+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"es":"¡Me ha encantado cómo la coordinadora médica se ha encargado de todo!","en":"I’ve love how medical coordinator took care of everything !"}},"summary":{"positive":{"es":"Eso me dio mucha confianza.","en":"That gave me a lot of confidence."}}},{"id":25623,"user":{"id":1005397,"name":"Trudy Gorman","country_code":"GB","country_name":{"es":"Reino Unido","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"es":"Si un amigo me preguntara dónde acudir para someterse a un lifting facial profundo, le hablaría de esta clínica sin dudarlo. Todo el proceso, de principio a fin, se llevó a cabo con gran profesionalidad. Todavía estoy en las primeras fases de la recuperación, así que estoy siguiendo al pie de la letra todas las instrucciones de cuidados posoperatorios. El cirujano fue muy minucioso y todo el personal me hizo sentir cómoda y bien atendida durante toda mi visita. Las instalaciones también estaban muy limpias y eran modernas. Estoy muy agradecida por el apoyo que recibí de todo el equipo.","en":"If a friend asked me where to go for deep plane facelift 'd tell them about this clinic without hesitation. The process from start to finish was handled with such professionalism. I am still in the early stages of healing, so I am following all the aftercare instructions carefully. The surgeon was thorough, and the entire staff made me feel comfortable and well-cared-for throughout my visit. The facility was also very clean and modern. I am thankful for the support I received from the whole team."},"order":{},"clinic_info":{"id":874,"name":"Clínica de cirugía plástica VG Plastic Surgery","alias":"vg-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-05T10:40:35.027+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"es":"Una comunicación fluida.\nUn miembro del equipo que me atendió personalmente y hablaba inglés.\nEl personal que me atendió fue muy atento.\nEl cirujano fue muy profesional y se expresaba con claridad.\nOlha, mi persona de contacto en Bookimed, fue estupenda.","en":"Plenty of communication.\nOne to one english speaking team member.\nVery attentive staff members who were dealing with me.\nSurgeon very professional and easy to understand.\nMy bookimed contact Olha was great"},"what_not_like_text":{"es":"Indicaciones para llegar a la clínica para quienes no utilicen Google Maps. Los taxis no recogen pasajeros debido a la corta distancia.","en":"Directions to clinic for those who do not use google maps. Taxi do not pick up due to short distance."}},"summary":{"positive":{"es":"Si un amigo me preguntara a dónde ir para un lifting facial plano profundo 'les diría acerca de esta clínica sin dudarlo.","en":"If a friend asked me where to go for deep plane facelift 'd tell them about this clinic without hesitation."}}},{"id":17250,"user":{"id":700619,"name":"Ignacio Jiménez ","country_code":"KR","country_name":{"es":"Corea del Sur","en":"Republic of Korea"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"nps","value":9},{"name":"manager","value":5}],"text":{"es":"El proceso y guiado en la ayuda de la opción más acorde al tratamiento fue gestionado perfectamente por Jimena.\nUna profesional cercana y diligente que empatiza con las necesitdades que le transmitimos.","en":"The process and guidance in finding the most appropriate treatment option was perfectly managed by Jimena.\nA close and diligent professional who empathises with the needs we conveyed to her."},"order":{"operation":{"id":1370,"name":{"es":"Lifting facial sin cirugía","en":"Nonsurgical Facelift"}}},"clinic_info":{"id":4354,"name":"Clínica de cirugía plástica Onlif Plastic Surgery ","alias":"onlif-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-10-21T08:11:47.866+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"es":"El proceso y guiado en la ayuda de la opción más acorde al tratamiento fue gestionado perfectamente por Jimena.\nUna profesional cercana y diligente que empatiza con las necesitdades que le transmitimos.","en":"The process and guidance in finding the most appropriate treatment option was perfectly managed by Jimena.\nA close and diligent professional who empathises with the needs we conveyed to her."}},"summary":{"positive":{"es":"El proceso y asesoramiento para encontrar la opción de tratamiento más adecuada fue perfectamente gestionado por Jimena.","en":"The process and guidance in finding the most appropriate treatment option was perfectly managed by Jimena."}}},{"id":17242,"user":{"id":666047,"name":"Baatirov Utkirbek","country_code":"KR","country_name":{"es":"Corea del Sur","en":"Republic of Korea"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"manager","value":5},{"name":"nps","value":7}],"text":{"es":"Muchas gracias por la ayuda que he recibido. Todo fue estupendo.","en":"Thank you so much for the help I received! Everything was great."},"order":{"illness":{"name":{"es":"Alopecia"}}},"clinic_info":{"id":408,"name":"Seoul National University Bundang Hospital (SNUBH)","alias":"seoul-national-university-bundang-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-10-20T09:54:08.763+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"es":"Muchas gracias por la ayuda que he recibido. Todo fue estupendo.","en":"Thank you so much for the help I received! 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