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Amber Du Vall
Sep 17, 2025
Downtown Family Health Center and Dr. Matthew Lloyd is nothing short of life-saving.When I first came here, I had not seen a doctor in over two decades and was in active fentanyl addiction. Today, thanks to this incredible team, I am alive, healthy, and building a future.
Dr. Matthew Lloyd and his medical assistant Rose have provided me with the highest level of care I have ever experienced. From the very beginning, they treated me with dignity and respect at a time when I could barely show up for myself. I still receive their services regularly — in fact, I’m there once or twice a week — and every single visit I feel valued, cared for, and supported.
Dr. Lloyd’s medical knowledge combined with Rose’s compassion and efficiency make me feel like I am in the very best hands. On top of that, Erin G., the SUD counselor and supervisor of the MAT program, has been a guiding light. Her encouragement and wisdom have carried me through some of my hardest days, and her dedication to patients like me is unmatched.
What this team has done for me cannot be measured. They didn’t just provide medical treatment — they gave me back my health, my self-respect, and my hope. The care here is truly world-class. I will never stop being grateful to Dr. Lloyd, Rose, Erin, and the entire Downtown Family Health Center staff. They are heroes in every sense of the word.
If you are looking for a place where you will be seen, heard, respected, and genuinely cared for, this is it. I recommend them with all my heart.
