Cirugía reconstructiva en Hospital Lokman Hekim de Estambul (Lokman Hekim Istanbul Hospital)

I am used to using a pain scale and there is nothing similar here so I had some carry over pain. Nothing extreme just enough to be uncomfortable.

Como aspectos a mejorar, considero que el servicio de coche debería ser VIP para todos los pacientes, especialmente después de una operación. También creo que deberían mejorar la comida del hospital y prestar especial atención a las necesidades de cada paciente, sobre todo en casos como el mío, que soy celíaca. En general, estoy muy contenta y agradecida por la atención recibida.

One thing that could be better is the communication with bookimed and also the communication with the hospital. Unfortunately almost until the time of travel some of my questions were not answered and I only had the chance to talk to the surgeon per Video only a few days before surgery, which is not ideal and made me feel really insecure because I could not have my questions answered with enough time before the surgery to feel safe and secure to travel to another country with no companion. I did it anyway because I researched a lot and bookimed seemed authentic, but this was of the things that would have made me cancel the surgery. Also the same goes to the hospital, everything, the translator doesn't stay with you all the time and most of the nurses did not speak English, so there's no way of asking them what are they doing, what are they giving you, why are they taking your blood, etc. The meeting with the doctor was also very fast just a few hours before the surgery, again there was not enough time to have all my questions answered. Going to the surgery the same, the translator was there just for a few minutes, the doctors there didn't talk to me, didn't explain anything to me before giving me anesthesy or anything, they just gave it to me without even saying it and then I woke up when the surgery was over and gladly everything went fine, but that's not OK, the doctors are supposed to walk the patient through every step before surgery to pass a sense of security and calm to the patient. This part of it definitely needs improvement.

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